Call the British Airways (BA) UK customer relations helpline 0344 493 0787 to speak to a representative about flight bookings to both international and domestic locations.
About British Airways
British Airways (often shortened to BA) is the largest airline in the United Kingdom with hubs in both London Gatwick and London Heathrow airports. British Airways serves over 160 destinations across the globe with flights in its mostly UK-built fleet of aircraft.
British Airways Customer Service – 0344 493 0787
Contact British Airways’ UK customer service number 0344 493 0787 for all enquiries regarding flights such as those about check in times or even the cheapest route to a destination. The British Airways customer service representative is able to provide information regarding your booking if the arrival or destination time has changed regardless of whether it is an international flight or not. Furthermore callers who are unsure of their excess baggage can ask about the allowance before check in. Those who would like a refund for their bookings (including flights and Executive Club charges) can enquire with the customer service advisor about the best way to claim for compensation. Their specially-trained team of advisors can also process any complaints you have about the airline or the conduct of a specific member of staff.
British Airways customers with dietary requirements can request a special meal on their flights when calling the customer services helpline. Additionally the BA customer service representative will be able to detail any disability services for callers with accessibility queries.
The British Airways customer relations helpline is open from 9am-6:15pm Monday to Friday, 9am-5pm weekends but only provides a call back service on Sundays. The BA helpline runs an 03 number meaning that calls are charged the standard local rate from both landlines and mobiles yet may be free if your service provider offers an inclusive free minutes deal.
Online Enquiries – 0344 493 0787
Contact the British Airways UK team for online enquiries 0344 493 0787 if you would like to report any issues you are having with the airline’s Internet payment or booking system. It should be noted that callers are required to select option 3 to get through to the BA online enquiries department.
Callers who would like to check in online before a flight can ask the representative about which documents or booking references are needed to do so. Furthermore callers unsure about which payment method (such as avios air miles or a credit/debit card) they can use should use the customer support contact number.
Additionally British Airways customer advisors can update callers about the status of an existing reservation made online while also adding seats to a flight they have booked whether for a business trip or holiday abroad.
The British Airways online enquiries helpline is open from 6am-8pm Monday to Sunday, including some UK holidays. Calls to the BA online support line will charge the standard rate for geographical calls from either a landline or mobile yet may be free if made under an inclusive free minutes scheme.
All British Airways Contact Numbers
|British Airways Department||UK Contact Number||Opening Hours|
|Customer Relations||0344 493 0787||9am-6:15pm Monday to Friday, 9am-5pm weekends but call back service on Sundays only|
|Baggage Claims||0344 493 0787 – option 3 followed by option 2||9am-6:15pm Monday to Friday, 9am-5pm weekends but call back service on Sundays only|
|Changes to an Existing Flight Booking||0344 493 0787 – option 1||6am-8pm Monday to Sunday|
|Delayed Baggage Helpline||0344 493 0785||6am-8pm Monday to Sunday|
|Check your Flight Status||0344 493 0777||Automated System Available 24 hours, Agents available 6am-8pm Monday to Sunday|
|Group Travel Bookings Enquiries||0344 493 0765||8:30am-5pm Monday to Friday|
|Seating and Baggage Enquiries||0344 493 0787 – option 3||6am-8pm Monday to Sunday|
|New Bookings and Price Enquiries Helpline||0844 493 0787 – option 2||7:30am-21:45pm Monday to Sunday|
|Other Enquiries including Advanced Passenger Information (API)||0344 493 0787 – option 3||6am-8pm Monday to Sunday|
|Refunds for Flight Bookings||0344 493 0797||6am-8pm Monday to Sunday|
|Refunds for Hotel or Car Rental Bookings||0344 493 0787 – option 1||7:30am-8pm Monday to Sunday|
|Help with Special Meals and Name Corrections||0344 493 0787 – option 3||6am-8pm Monday to Sunday|
|Travelling with a Disability||0344 493 0787 – option 3||6am-8pm Monday to Sunday|
|If you have a Hearing or Speech Impairment||0845 700 7706||6am-8pm Monday to Sunday|
|Online Support Helpline||0344 493 0787 – option 3||6am-8pm Monday to Sunday|
Write to BA
You may wish to send a letter to BA if you are making a formal complaint and can do so by writing to British Airways Plc. Waterside, PO Box 365 Harmondsworth, UB7 0GB, United Kingdom.
Tweet British Airways
Perhaps the quickest way to get your enquiry answered is to tweet BA on their Official Twitter account.