Carphone Warehouse Contact Number – 0370 111 6565

Contact Carphone Warehouse UK 0370 111 6565 to discuss the price of purchasing a new mobile phone and to report a fault with a broken handset.

About Carphone Warehouse

Carphone Warehouse is a UK-based mobile phone retailer with over 2400 stores across Europe. Carphone Warehouse sells both android and iPhone devices among a variety of tablets while also providing a popular ‘Geek Service’ that aims to provide 24-hour technological support to customers. Carphone Warehouse also manages online retailers (One Stop Phone Shop, The Phone Spot, Mobiles.co.uk) through which it fulfills orders.

Carphone Warehouse Customer Services – 0370 111 6565

Call Carphone Warehouse UK customer services number 0370 111 6565 in order to speak to representative about a phone you have purchased from the retailer. Furthermore Carphone Warehouse customers who would like to report a faulty handset can be given technical support before requesting a replacement phone to be sent out under their warranty or insurance policy. Alternatively you may wish to contact the Carphone Warehouse customer service team in order to enquire about upgrading or renewing your handset if it is at the end of its contract period.

Callers can also ask the Carphone Warehouse representative how to change their tariff meaning that they can amend the minutes, text or data that is available in their monthly allowance by telephone. Additionally, you may wish to ask the Carphone Warehouse customer service team how to find out your PAC number so that you can keep your number if you wish to change network.

If you are unsure of which Carphone Warehouse department to call then the customer service representative can direct you to a specialist who is able to provide more specific support such as a technician from the Geek Squad or their repair centre.

Calls to Carphone Warehouse customer services are charged the standard per-minute rate from both landlines and mobiles but may include an added access charge depending on your network provider. However you may be able to contact Carphone Warehouse for free if you are using any inclusive free minutes offered in your monthly tariff. The opening hours for Carphone Warehouse UK’s customer service helpline are 8am-7pm Monday-Friday, 9am-6pm Saturday and 10am-5pm Sunday.

Sales Advice – 0800 049 6250

Contact Carphone Warehouse UK’s freephone sales helpline 0800 049 6250 to enquire about the latest Android or Apple device before discussing the prices of contacts across various tariffs or how much a handset would be if used with a pay as you go Sim. The Carphone Warehouse customer service team can offer a quote for the amount your current phone would be worth if used as part of a trade in or part-exchange deal when making a new purchase. Callers may also wish to enquire about the Carphone Warehouse phone insurance polices available before making a new purchase. Callers can enquire about the latest Carphone Warehouse deals such as tariffs that offer free laptops with a specific handset while also comparing which mobile phone contract is the cheapest.

The Carphone Warehouse sales team operates a 0800 number meaning that all calls are completely free of charge from both landlines and mobiles. The opening hours for the Carphone Warehouse sales helpline are 8am-10pm Monday-Friday, 8am-8pm weekends, and 80am-5pm Bank Holidays.

All Contact Numbers Together

Carphone Warehouse Department UK Contact Number Opening Hours
Customer Service 0370 111 6565 8am-7pm Monday-Friday, 9am-6pm Saturday, 10am-5pm Sunday
Sales Advice 0800 049 6250 8am-10pm Monday-Friday, 8am-8pm weekends, 10am-5pm Bank Holidays
Phone Repairs 0800 276 1373 8am-8pm Monday to Saturday, 10am-5pm Sunday
Geek Squad 0800 049 1067 24 hours a day, 7 days a week
Lifeline Insurance 0800 049 6193 24 hours a day, 7 days a week

Other Ways to Get in-touch

Store Locator

You can also find the number for your nearest Carphone Warehouse store by entering your postcode on their online store locator.

Write to Carphone Warehouse

You may wish to make a formal complaint or send your written enquiry to the Carphone Warehouse UK head office address at The Carphone Warehouse, PO Box 375, Southampton, SO30 2PU, United Kingdom.