Phone DPD UK customer services by calling their Birmingham head office contact number 0121 275 0500 for general enquiries, to track a parcel and for their delivery prices.
Dynamic Parcel Distribution (DPD) are one of the largest international parcel delivery companies, with over 800 depots in more than 40 countries ensuring that they deliver packages as quickly as possible. They specialise in business-to-business deliveries however they also operate a thriving personal delivery & courier service for personal deliveries.
Their main customer service telephone number 0121 275 0500 is suitable for general enquiries and enquiries about a specific delivery. So you should call this helpline if you would like to track your parcel using their online tracking service and you have forgotten your order number or tracking reference. Similarly if you have made a delivery with DPD and it hasn’t arrived at the intended destination by the date it was due to arrive then you can call them to get an update on the location and new estimated date of arrival for your parcel. Additionally if you have missed a delivery you can call this number to find out where your nearest DPD parcel shop is or where the delivery driver has left your parcel if the collection card that they left is unclear or missing.
Pricing enquiries – 0121 336 4900
Contact DPD on their dedicated new customer telephone number 0121 336 4900 for pricing enquiries for single deliveries and for regular delivery accounts. Customer service advisors on this helpline will be able to recommend which type of account you should sign up for based on how many deliveries you are planning on making per week.
Parcel shop locator
If you would like to deliver your parcel with DPD using their drop-off locations then you can find your nearest parcel store by going to their official website, which includes their Europe parcel shops.
DPD phone numbers
| Department | Contact number |
|---|---|
| Customer services | 0121 275 0500 |
| Pricing enquiries | 0121 336 4900 |
Email DPD
DPD do not operate a specific email address in order to prevent being inundated by spam and malware which would prevent them from responding promptly to their customers, however you can still email DPD by filling out an online contact form on their website. This contact form is suitable for general enquiries about their delivery destinations & prices, as well as queries about a specific delivery.
Write to DPD
As well as offering email and telephone contact options, DPD permits their customers to send their general enquiries to them via their dedicated postal address which is provided below, where you can also send letters of complaint or documents relevant to a payment dispute such as a receipt.
DPD Customer Services,
Hub 3,
Broadwell Road,
Oldbury,
West Midlands,
B69 4DA,
United Kingdom.