Contact the UK DVLA general enquiries helpline on 0300 790 6802 for information about making a statutory off-road notification, driving licensing and taxing your vehicle. Callers can also discuss how to renew their driving licence, updating their motor registration number and how to book a driving test.
The DVLA general enquiries helpline does not run a freephone telephone service therefore calls to this 0300 number are charged at the same rate as calls to UK local landlines (numbers with an 01 or 02 area code prefix). The majority of mobile providers include 0300 numbers in inclusive call plans so if you have free minutes you may be able to use these when making a call to the DVLA instead of paying a monetary charge.
The opening hours for the DVLA customer service helpline are 8am-7pm Monday-Friday and 8am-2pm on Saturdays. Thus please be aware that this helpline is closed on Sundays and the majority of UK bank holidays.
What is the DVLA?
The Driver and Vehicle Licensing Agency (DVLA) is an executive agency run by the UK Department of Transport, collecting roughly £5.6 billion a year in Vehicle Excise Duty (VED). As well as collecting vehicle tax the DVLA maintains a comprehensive database of drivers and motor vehicles in the country. Therefore you should call them for assistance with driving licenses, for support with road tax and for guidance on fitting personalised registration plates.
Vehicle Registration and Tax – 0300 790 6802
Call the DVLA vehicle registration and tax phone number 0300 790 6802 for enquiries regarding how to tax your vehicle and how to declare your car off the road by making a statutory off-road notification (SORN). Additionally by calling the DVLA vehicle registration helpline you can speak to an advisor about your vehicle logbook (VGC), meaning that you can claim for a new VGC or update the details in your current logbook such as your home address. If you’d like to perform a vehicle identity check (VIC) or enquire about a personalised registration plate then it is also advised that you contact this department.
Being a 03 number, the DVLA vehicle registration and tax department charges the same rate as local calls from both landlines and mobiles. However, many callers will be able to contact the department for free if they have inclusive minutes in their monthly minute packages. The vehicle registration and tax department has the same opening hours as the DVLA customer services department, meaning that calls can be taken from 8am-7pm Monday-Friday and 8am-2pm on Saturdays.
Driving Licence Enquiries – 0300 790 6801
For DVLA driving licence enquiries call 0300 790 6801 and a dedicated advisor will be able to answer queries regarding your documentation. For instance representatives on this helpline can assist you when reporting a lost or stolen driving licence, applying for your first provisional licence and to change the address on an existing record.
Calls to the DVLA driving licence contact number are charged the same rate as all geographical calls, but may be free to phone if you have inclusive minutes in either your mobile or landline tariff. This DVLA helpline has the opening hours of 8am-7pm Monday-Friday and 8am-2pm on Saturdays.
Important DVLA numbers – at a glance
|DVLA Department||UK Contact Number|
|General enquiries||0870 025 0121|
|Vehicle registration & car tax||0300 790 6802|
|Driving licenses||0300 790 6801|
|Medical enquiries||0300 790 6806|
|Employers’ Driver Check||0906 139 3837|
|Welsh language helpline||0300 790 6819|
Email the DVLA
You can email the DVLA by use of their official online contact form where you can enquire about the road tax guidelines for any vehicle, including car and motorbikes, plus any queries pertaining to a driving licence.