Experian Contact Number – 0800 013 88 88

Contact Experian UK’s freephone helpline number 0800 013 88 88 for enquiries relating to the company’s credit checking or fraud prevention services.

About Experian

Experian plc is a global information services group with operations in 40 countries across the globe that provides credit and consumer services yet also collects information on people from surveys for corporate purposes. Experian is a partner to the UK government’s Verify ID system so people can prove who they are when online.

Experian Customer Services and CreditExpert Enquiries – 0800 013 88 88

Contact Experian UK’s freephone customer enquiries helpline 0800 013 88 88 to discuss your online CreditExpert service free trial. The Experian customer service advisor will be able to advise you how to get unlimited access to your credit report when you log in to your online account. Experian UK offers personalized tips on how to improve your credit rating while their web-monitoring tool can assist with protecting your online identity from fraud. The customer service representative will be able to discuss how your Experian score enables you to apply for credit with banks by analyzing your financial history. Callers can ask the Experian representative which criteria their credit score will be assessed upon as the company’s customer databases are updated on a daily basis in order to ensure up-to-date and accurate information.

If you are an employer or a landlord looking to check the credit report of an employee in your business or tenant then Experian will direct you to a specialist team that can assist with safe and legal credit checks. Alternatively employees who think inaccurate information has been given on their credit report can process a Transunion dispute with an Experian advisor.

The Experian UK customer service landline is a 0800 freephone number meaning that all calls are completely free of charge from both landlines and mobiles. Call Experian UK’s customer service team during their opening hours of 8am-7pm Monday to Friday and 8am-4pm Saturdays.

Experian Identity & Fraud Enquiries – 0844 4815 888

Contact Experian UK’s helpline for identity & fraud enquiries 0844 4815 888 (at 7p/minute plus operator access charge) if you suspect illegal activity or do not recognize purchasing history that has shown up in your credit report. The Experian fraud specialist will be able to highlight inconsistencies that have come back in your CreditExpert report before offering free advice on how to improve your rating once it has been established that someone else has been using your identity.

The Experian identity & fraud helpline operates a 0800 number meaning that your calls will be completely free of charge from both landlines and mobiles. However the Experian Fraud helpline has fewer opening hours than the customer service line as it only available from 9am-5pm Monday to Friday.

All Experian Contact Numbers Together

Experian Department UK Contact Number Opening Hours
Experian Customer Services and CreditExpert Enquiries 0800 013 88 88 or 0344 481 0800 8am-7pm Monday to Friday, 8am-4pm Saturdays
General & Account set-up Queries 0115 901 6000 8am-6pm Monday to Friday
Technical Queries 0115 934 4444 6am-9pm Monday to Friday, 6am-6pm Saturday, 8:30am-4:30pm Sunday
Protect my ID Enquiries 0344 481 0001 8am-7pm Monday to Friday, 8am-4pm Saturdays
Autocheck Helpline 0870 013 1696 (13p per minute + access charge) 9am-5pm Monday to Friday
Experian Identity and Fraud Enquiries 0844 4815 888 (£0.07/min plus access charge) 9am-5pm Monday to Friday
Experian Identity and Fraud Enquiries Outside the UK +44 844 4815 888 9am-5pm Monday to Friday
Experian Business General Enquiries 0844 4815 888 (£0.07/min plus access charge) 9am-5pm Monday to Friday
Fraud Emergency Helpline 0800 0138 888 9am-5pm Monday to Friday
Credit Expert Membership Queries 0344 4810 800 9am-5pm Monday to Friday
GOV.UK Verify Enquiries 0344 4818 192 9am-5pm Monday to Friday
Experian Products for Business Customers 0115 9410 888 9am-5pm Monday to Friday
Experian Employee Background Checking Enquiries 0115 9410 888 9am-5pm Monday to Friday
Individuals & Businesses Checking Support 0333 000 0229 9am-5pm Monday to Friday
Landlord Support 0333 000 0237 9am-5pm Monday to Friday
Experian Businesses Sales 0844 481 5873 (£0.07/min plus access charge) 9am-5pm Monday to Friday
Experian Businesses Support 03330 000 237 9am-5pm Monday to Friday

Other Ways to get in-touch

Online General Enquiries Web Portal

You can also enquire about any of Experian UK’s credit checking services online with their digital enquiries helpdesk service that delivers replies to your email address.

Write to Experian

If you would like to contact the office for Experian UK’s customer services then you can also write to Experian, Riverleen House, Electric Avenue, Nottingham, NG80 1RH, United Kingdom.

Tweet Experian UK

If you’re active on social media then perhaps the quickest way to discuss Experian’s credit matcher or report services is by tweeting your questions to the official UK Twitter page @Experian_UK