Phone Homebase customer services on their contact number 0345 077 8888 to find your nearest DIY store, to get a refund for a defective product and to enquire about their range of fitted kitchens and bathrooms.
Homebase is a prominent garden centre and DIY product retailer operating in the UK, however within the next five years the brand will be replaced by the Australian Bunnings Warehouse chain. You should call their customer service phone number 0345 077 8888 to locate your nearest shop, to enquire about in-store availability of their DIY products and to get a quote for one of their fitted kitchens. Similarly if you would like to update your bathroom you can call this number to see how much this will cost you under their financing agreements. If you are not wholly satisfied with a home improvement product you have purchased from them you will be able to phone their friendly customer care staff on this helpline to get a full refund. Moreover if your new appliance is under warranty you will be able to phone this number to get it repaired by one of their specialist engineers, if they are unable to fix it they will then replace the device for you.
Lines are open 8am-8pm Monday-Friday, 9am-5pm Saturday and 10am-4pm Sunday however be aware these opening times may be reduced on bank holidays. Calls to their customer care contact number 0345 077 8888 are charged at the same rate as calls to local 01 and 02 phone numbers, thus a per-minute rate applies as well as a call connection charge which is determined by your landline or mobile provider. However if you have free inclusive minutes you will be able to phone Homebase for free as these can be used to make the call instead of the monetary fee.
Finance services – 03456 400 710
Phone Homebase about your finance agreement or store loyalty card on their dedicated contact number 03456 400 710, where you can find the interest rates that apply to your borrowing. If you are struggling to make the repayments towards your finance agreement you should call their customer service team to request an extension on your payment date. Moreover if your Homebase card has been lost or stolen you can call this helpline to request a replacement to be sent out to you.
Write to Homebase
Alternatively if you would prefer to correspond with Homebase via conventional postal mail you can send letters directly to their UK head office which is located in Milton Keynes by use of this address:
Witan Gate House,
500/600 Witan Gate,