Call Jet2 UK’s general enquiries telephone number 0333 300 0042 to contact a customer service representative about your flights with the airline.
About Jet2
Jet2 is a low-cost British airline that is based at Bradford Airport in Leeds, United Kingdom. Jet2 is the fourth largest scheduled airline in the UK with a fleet of 216 aircrafts including an overnight charter fleet for Royal Mail and commercial planes that take passengers to a range of international holiday destinations.
Jet2 General Enquiries – 0333 300 0042
Call Jet2 UK’s general enquiries helpline 0333 300 0042 for queries regarding a recent or upcoming flight including how to claim for travel insurance. For instance callers can arrange a travel insurance policy for one or more passengers after they book a ticket for a Jet2 flight. Alternatively callers who have already have travel insurance in place can enquire about making claims on an existing policy. If you would like to cancel or make changes on any of your Jet2 ticket orders then the customer services advisor will be able inform you whether you qualify for a refund. However if you would like to replace a lost ticket or change the name on any of your purchased tickets then the airline company will only be able to assist you after you have paid an administrative charge.
Callers can also ask about Jet2 holidays with the general enquiries advisor so that they can discuss package deals that include city breaks or trips to other destinations when booking their flight. For instance if you are purchasing a ticket for a journey with the airline then the Jet2 representative can also offer discount prices for associated hotels or excursions.
You can call the Jet2 general enquiries helpline to make a complaint if you are unhappy with the service provided by the airline or by a specific member of staff. However it should be noted that the Jet2 complaints department is not accountable for the actions of any other passengers on a flight and reserves the right to provide compensation as it sees fit.
The UK Jet2 general enquiries helpline number runs a 03 number meaning that all calls are charged the typical local per-minute rate but may be free of charge if you are using up any inclusive free minutes offered by your service provider. Callers can contact the Jet2 general enquiries call centre from 8am-9pm Monday to Friday and 9am-6pm weekends.
New Bookings – 0333 300 0404
Call Jet2 UK’s number for new bookings 0333 300 0404 if you would like to arrange a flight with the airline. Callers can enquire about Jet2’s travel destinations or flight routes before confirming check-in times when booking any journeys with the company. The Jet2 new bookings advisor will also be able to assist you if you would like to check in online meaning that you can bypass waiting times when you arrive at the airport with your boarding pass. Callers can also ask about the luggage allowance for any Jet2 flight before enquiring about the cost of extra bags if they are required. You can also use the Jet2 new bookings number to specify any dietary requirements for any meals if you would like to purchase a ticket for a long-haul flight.
The Jet2 UK helpline for new bookings operates a 03 number meaning that all calls are charged the standard per-minute local rate. However callers may be able to contact the Jet2 new bookings department for free if they are using any inclusive free minutes offered by your telephone service provider. The opening hours for the Jet2 new bookings helpline are 8am-9pm Monday to Friday and 9am-6pm weekends.
Important Jet2 Contact Numbers
| Jet2 Department | UK Contact Number | Opening Hours |
|---|---|---|
| Jet2 General Enquiries | 0333 300 0042 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| New Bookings | 0333 300 0404 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| Make Changes to an Existing Booking | 0333 300 0042 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from Spain | 0034 935 452 395 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from France | 0034 230 203 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from Italy | 0039 199 404 023 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from Austria | 0043 810 1025 1565 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from Germany | 0049 1803 511 111 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Enquiries from any Other Country | 00 44 203 059 8336 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| Jet2 Mobility Assistance | 0800 408 5591 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
| International Jet2 Mobility Assistance | +44 203 059 8337 | 8am-9pm Monday to Friday, 9am-6pm Saturday and Sunday |
Other Ways to Contact Jet2
Email the Airline
Customers who are active online may prefer to send their flight enquires to Jet2’s customer service email address: customer.service@jet2.com
Write to Them
If you would prefer to make a written enquiry or complaint then you can contact Jet2 using their UK postal address: Jet2, Customer Care Team, PO Box 284, Leeds, LS11 1GE, United Kingdom. You should include details of your flight in your letter to Jet2 meaning that included on the top of the page should be your 6 digit booking references, lead passenger name along with your departure dates and location.