Call Nationwide UK’s telephone number 0800 30 20 11 to contact a representative about the building society’s range of current accounts or other products such as mortgages home insurance.
Nationwide – Who Are They?
Nationwide is a British building society that is made up of over a hundred mergers while becoming the second largest provider or household savings and mortgages in the UK. Nationwide also provides a range of current accounts for its customers such as the student or premium accounts.
Current Account Helpline – 0800 30 20 11
Call Nationwide UK’s freephone current account helpline 0800 30 20 11 to enquire about the different interest rates or bonuses available with each of the building society’s banking products. Nationwide offers a variety of current accounts including the FlexAccount for customers who don’t wish to pay a monthly subscription charge or other premium accounts such as FlexPlus that offers a range of benefits at the cost of £10 per month. Callers to the 24-hour Nationwide helpline can also discuss direct debits or standing orders along with the building society’s overdraft policies including any charges for exceeding the limit.
Nationwide operates a variety of contact numbers depending on which department you would like to call meaning that callers to the current account helpline can also ask to be forwarded to a specialist team for products such as mortgages or loans. Furthermore if you would like to discuss the insurance products available with Nationwide then the current account customer service representative can direct you to either the phone, car or home cover helplines. Callers can also use the Nationwide current account contact number to report a lost or stolen card but may also be put through to a specialist so they can order a replacement to be delivered to their home address.
Callers with enquiries about their Nationwide current account will also be able to report a complaint if they are unhappy with the services provided by the building society or by a specific member of staff.
Nationwide UK’s current account helpline operates a 0800 freephone number meaning that all calls are completely free of charge from both landlines and mobiles. Furthermore, callers can contact a Nationwide current account specialist at any time as the line is open is open 24 hours a day, 7 days a week.
General Enquiries for Existing Home Insurance Customers – 0800 051 02 34
Call Nationwide UK’s freephone helpline number for home insurance general enquiries 0800 051 02 34 if you would like to discuss your existing policy or ask how to make a claim following damage to your property. Furthermore callers who already have Nationwide home insurance can discuss how to extend their policy to include contents protection. The Nationwide home insurance representative can also assist callers who have successfully made a claim or who are looking to move homes and would like an updated quote for their new property.
The Nationwide contact number for home insurance customers operates a 0800 freephone number meaning that all calls are completely free of charge from both landlines and mobiles. The opening hours for the Nationwide home insurance general enquiries helpline are 8am-8pm Monday to Friday, 9am-5pm Saturday.
All Nationwide Numbers Together
| Nationwide Department | UK Contact Number | Opening Hours |
|---|---|---|
| Lost, Stolen or Damaged Cards – FlexAccount, FlexOne, FlexStudent, FlexBasix and Savings | 0800 30 20 11 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Cards – FlexAccount, FlexOne, FlexStudent, FlexBasix and Savings – from Abroad | +44 1793 65 67 89 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Cards – FlexDirect | 0800 35 73 57 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Cards – FlexDirect – from Abroad | +44 1793 65 67 89 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Cards – FlexPlus | 0800 11 88 55 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Cards – FlexPlus – from Abroad | +44 1793 54 12 00 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Credit Cards | 0800 055 66 22 | 24 hours a day, 7 days a week |
| Lost, Stolen or Damaged Credit Cards – from Abroad | +44 2476 43 89 96 | 24 hours a day, 7 days a week |
| FlexPlus Breakdown Cover | 0800 587 71 00 | 24 hours a day |
| FlexPlus Breakdown Cover – from Abroad | +44 1202 31 14 32 | 24 hours a day |
| Car Insurance Breakdown Cover | 0800 756 89 97 | 24 hours a day |
| Car Insurance Breakdown Cover – from Europe and from Mobiles | +44 1202 55 53 72 | 24 hours a day |
| FlexPlus 24 hour Emergency Travel Assistance | 01413 49 02 88 | 24 hours a day, 7 days a week |
| FlexPlus 24 hour Emergency Travel Assistance – from Abroad | +44 1413 49 01 09 | 24 hours a day, 7 days a week |
| FlexPlus and FlexAccount 24 hour Legal Helpline | 0345 246 21 10 | 24 hours a day, 7 days a week |
| FlexPlus and FlexAccount Travel Cover | 0800 051 01 64 | For General, Upgrade and Medical Enquiries – 8am-9pm, Monday to Friday, 9am-5pm Saturday and 10am-5pm Sunday. For Assistance Abroad – 24 hours a day, 7 days a week. For Claims – 8am-6pm Monday to Friday. |
| Home Insurance Claims Helpline | 0800 587 71 00 | 24 hours a day, 7 days a week |
| Home Insurance Claims Helpline – from Abroad | +44 1202 31 14 31 | 24 hours a day, 7 days a week |
| Home Emergency Helpline | 0800 464 30 25 | 24 hours a day, 7 days a week |
| Legal Assistance Helpline | 0800 464 30 26 | 24 hours a day, 7 days a week |
| New Car Insurance Claims | 0800 028 57 99 | 24 hours a day, 7 days a week |
| New Car Insurance Claims – from Abroad | 0800 028 57 99 | 24 hours a day, 7 days a week |
| Autoglass Windscreen Repair | 0800 011 39 80 | 24 hours a day, 7 days a week |
| FlexAccount, FlexStudent, FlexOne, FlexBasic Current Account Helpline | 0800 30 20 11 | 24 hours a day, 7 days a week |
| FlexAccount, FlexStudent, FlexOne, FlexBasic Current Account Helpline – from Abroad | +44 1793 65 67 89 | 24 hours a day, 7 days a week |
| FlexPlus Current Account Helpline | 0800 11 88 55 | 24 hours a day, 7 days a week |
| FlexPlus Current Account Helpline – from Abroad | +44 1793 54 12 00 | 24 hours a day, 7 days a week |
| FlexDirect Current Account Helpline | 0800 35 73 57 | 24 hours a day, 7 days a week |
| FlexDirect Current Account Helpline – from Abroad | +44 1793 65 67 89 | 24 hours a day, 7 days a week |
| All New Current Accounts (except FlexOne and joint FlexPlus Accounts | 0800 30 20 10 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| Book a FlexOne Branch Appointment | 0800 30 20 11 | 10am-5pm Monday to Friday, 9am-12pm Saturday |
| Saving Accounts General Enquiries | 0800 30 20 11 | 24 hours a day, 7 days a week |
| Saving Accounts General Enquiries – from Abroad | +44 1793 65 67 89 | 24 hours a day, 7 days a week |
| MySave General Enquiries | 0800 464 30 15 | 8am-8pm Monday to Thursday, 8am-6.30pm Friday, 9am-5pm Saturday, 10am-4pm Sunday |
| Internet Banking Queries | 0800 30 20 11 – option 2 | 24 hours a day, 7 days a week |
| Banking App Queries | 0345 266 08 94 | 24 hours a day, 7 days a week |
| General Enquiries for Existing Credit Card Customers | 0800 055 66 11 | 8am-10pm Monday to Friday, 8am-8pm Saturday, 9am-5pm Sunday but an automated account enquiry service is open 24/7 |
| General Enquiries for Existing Credit Card Customers – from Abroad | +44 2476 43 89 97 | 8am-10pm Monday to Friday, 8am-8pm Saturday, 9am-5pm Sunday but an automated account enquiry service is open 24/7 |
| New Credit Card Applications | 0800 30 20 10 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Mortgage General Enquiries | 0800 30 20 11 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Switching your Mortgage | 0800 171 23 71 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Moving House | 0800 171 23 70 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Borrow More | 0800 121 74 66 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Application Updates | 0800 464 30 00 | 8am-6pm Monday to Friday |
| New Mortgage Customers | 0800 121 69 49 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| Moving House Mortgage Enquiries | 0800 171 23 68 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| Remortgaging Enquiries | 0800 171 23 69 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| Mortgage Application Updates | 0800 464 30 00 | 8am-6pm Monday to Friday |
| New and Existing Loans – New Loan Applications | 0800 545 30 00 – option 1 | 8am-8pm Monday to Friday, 9am-5pm Saturdays |
| New and Existing Loans – Balances and Statements | 0800 545 30 00 – option 2 | 8am-6pm Monday to Friday |
| New and Existing Loans – if you are in Arrears | 0800 545 30 00 – option 3 | 8am-6pm Monday to Friday, 9am-12pm Saturdays |
| New and Existing Loans – for Financial Difficulties | 0800 545 30 00 – option 4 | 8am-6pm Monday to Friday, 9am-12pm Saturdays |
| New and Existing Loans – Other Enquiries | 0800 545 30 00 – option 5 | 8am-6pm Monday to Friday |
| Apply for a Home Insurance Policy | 0800 141 21 62 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| General Enquiries for Existing Home Insurance Customers | 0800 051 02 34 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| Counseling Advice Helpline | 0800 464 31 31 – option 1 | 24 hours a day, 7 days a week |
| Tax Advice Helpline | 0800 464 31 31 – option 2 | 9am-5-m Monday to Friday |
| Health Advice Helpline | 0800 464 31 31 – option 3 | 8am-8pm Monday to Friday, 9am-5pm Saturday |
| Life Insurance – Income Protection | 0800 158 31 20 | 8.30am-6pm Monday to Friday |
| Life Insurance General Queries | 0370 010 40 80 | 8.30am-6pm Monday to Friday |
| Car Insurance General Enquiries | 0800 028 56 88 | 8am-9pm Monday to Friday, 8am-5pm Saturday, 9am-5pm Sunday |
| Car Insurance Claims including Windscreen and Glass Damage | 0800 028 57 73 | 8am-9pm Monday to Friday, 8am-5pm Saturday, 9am-5pm Sunday |
| Car Insurance Claims including Windscreen and Glass Damage – from Abroad | +44 1202 731 167 | 8am-9pm Monday to Friday, 8am-5pm Saturday, 9am-5pm Sunday |
| Cancel PPI | 0800 30 20 11 – option 5 then 4 | 9am-5pm Monday to Friday |
| Pinnacle PPI Claim | 0800 464 31 29 | 8.30-6pm Monday to Friday |
| Aviva PPI Claim | 0800 096 72 09 | 9am-5pm Monday to Friday |
| Make an Appointment with a Financial Planning Manager | 0800 328 78 12 | 8.30am-7.30pm Monday to Friday, 9am-12.30pm Saturday |
| Complaints for all Accounts except Credit Cards and Loans | 0800 30 20 15 | 8am-8pm Monday to Friday, 9am-5pm Saturday, 10am-3pm Sunday |
| Complaints for all Accounts except Credit Cards and Loans – from Abroad | +44 1793 65 67 89 | 8am-8pm Monday to Friday, 9am-5pm Saturday, 10am-3pm Sunday |
| Complaints for all Accounts except Credit Cards and Loans – from Mobiles | 03457 30 20 15 | 8am-8pm Monday to Friday, 9am-5pm Saturday, 10am-3pm Sunday |
| Personal Loans Complaints | 0800 545 30 00 | 8am-6pm Monday to Friday |
| Credit Card Complaints | 0800 055 66 11 | 8am-10pm Monday to Friday, 8am-8pm Saturday, 8.30am-6.30pm Sunday |
| The Mortgage Works Complaints | 0800 030 40 60 | 9am-5pm Monday to Friday |
| The Mortgage Works Complaints – from Mobiles | 0345 454 58 00 | 9am-5pm Monday to Friday |
| UCB Home Loans Complaints | 0800 464 30 14 | 9am-5pm Monday to Friday |
| UCB Home Loans Complaints – from Mobiles | 0345 602 61 44 | 9am-5pm Monday to Friday |
| PPI Complaints | 0800 545 30 04 | 9am-5pm Monday to Friday |
Other Ways to get in touch
Online Messaging Service
If you would prefer to contact the building society online then you can select your query from their dropdown list before receiving a reply using from the Nationwide secure messaging service on their website.
Nationwide customers who are active on social media also have the option to enquire about the building society’s accounts or insurance products by tweeting the Nationwide UK Twitter Help Account.