Call O2 on their UK telephone number 0344 809 02 02 to contact a mobile phone specialist about your monthly contract or broadband Internet services.
O2 is the UK branch of the Spanish multinational telecommunications services provider, Telefonica. O2 is the second largest mobile telecommunications provider in the United Kingdom through its pay-as-you-go SIMs and monthly tariffs while also providing broadband Internet services to millions of customers.
Customer Services – 0344 809 02 02
Call O2 customer services 0344 809 02 02 from a landline telephone if you are unable to dial 202 from your O2 mobile. Callers can ask the mobile service provider about the remaining duration of their SIM contract before asking to upgrade to a new tariff that includes an up to date mobile handset. However callers can pay a cancellation charge to leave their contract early so that the O2 representative can offer a new monthly minutes package. Callers with a broken phone can enquire how to claim for the same monthly SIM package on a replacement handset. If you would like to keep your mobile phone number while purchasing a new O2 device then you can ask the advisor for a PAC code to do so. Alternatively you can call O2 customer services for basic account transactions such as to pay your bill or to purchase extra add-on data.
Callers can ask O2 about added costs such as international roaming charges or making a call to the UK from abroad.
Furthermore the O2 call centre is useful for new customers who would like to trade in their old handset to reduce the cost of a newer mobile or are interested in the company’s special deals such as those that offer free hardware including laptops. Alternatively customers with a lost phone can but a block on their tariff to stop any further calls or messages being sent from their mobile.
O2 customer services operates a non-geographic UK-wide 03 contact number meaning that all calls are charged the local rate from both landlines and mobiles. However O2 customers can contact a representative for free if they dial 202 from their mobile handset. The opening hours for the O2 landline customer service number are 8am-9pm Monday to Friday, 8am-8pm Saturday and 8am-8pm Sunday.
Pay Monthly Mobile Broadband – 0344 809 02 02
Call O2 UK’s monthly mobile broadband number 0344 809 02 02 to enquire about the Internet services provided by the telecommunications company. Alternatively if you are an existing O2 broadband customer who is having technical issues then the customer care representative will offer troubleshooting services to restore your Internet connection. Callers can ask the mobile broadband representative about the cost of the monthly Internet policies as some packages include extra services such as additional download data. However if you would like to discuss a business broadband account then you can ask to be directed to the freephone 0800 helpline for new corporate policies 0800 977 7337.
O2 UK’s monthly mobile broadband helpline operates a 03 business number meaning that all calls are charged the standard geographical per-minute rate from both landlines and mobiles. The O2 mobile broadband helpline is open from 8am-8pm Monday to Friday and 9am-5pm Weekends.
O2 Contact Numbers
|O2 Department||UK Contact Number||Opening Hours|
|Customer Services from O2 Mobile||202||8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday|
|Customer Services from a Landline||0344 809 02 02||8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday|
|Customer Services from Abroad||+44 344 809 02 02||8am-9pm Monday to Friday, 8am-8pm Saturday, 8am-8pm Sunday|
|Business Customer Service from a O2 Mobile||8002||8am-8pm Monday to Friday, 9am-5pm Weekends|
|Online Business Customer Service||0800 977 7027||8am-8pm Monday to Friday, 9am-5pm Weekends|
|Pay Monthly Mobile Broadband||0344 809 02 02||8am-8pm Monday to Friday, 9am-5pm Weekends|
|Pay As You Go Mobile Broadband||0344 809 0222||8am-8pm Monday to Friday, 9am-5pm Weekends|
|Business Mobile Broadband||0800 977 7337||8am-8pm Monday to Friday, 9am-5pm Weekends|
Write to O2
If you would prefer to make a written enquiry about your mobile phone or broadband services then you can send your letters to O2’s postal address: O2 Correspondence Team, PO BOX 694,Winchester, SO23 5AP, United Kingdom.