Call the Post Office customer service telephone number 0345 600 3210 to track an order requests or to ask for the contact details of your local UK branch.
About Post Office
Post Office is a retail mail company in the United Kingdom that provides a range of consumer products alongside banking services to millions of customers. The Royal Mail Group delivers letters through UK Royal Mail and packages through Parcelforce for the company. Post Office is owned by the British Government’s Department for Business, Innovations and Skills but since 2015 has not been funded by the UK taxpayer.
Post Office Customer Services – 0345 600 3210
Call Post Office UK customer services 0345 600 3210 to discuss the cost of sending a parcel via Royal Mail or if you would like support regarding the banking services available such as a savings account. For instance callers can ask the Post Office representative about the estimated cost for either domestic or international deliveries depending on the weight of the parcel and the destination country. Furthermore you can enquire about the cost of additional postal insurance to cover the value of your items in case of an accident in transit.
If you would like to send an item with the Royal Mail then you can ask the Post Office customer services representative where your nearest Post Office is or use the online branch locator service. Additionally customers can ask the Post Office about the rate of First Class postage so they can send letters across the country at an express rate. If you currently have an item out for delivery then you can ask the customer care advisor to track your order once you have given the appropriate reference number so that you can receive live updates via text or email. If you would like to report an item that has not arrived at its destination location on time then the Post Office representative will be able to discuss any compensations but you may need insurance for a full refund. Callers can also report a parcel that has been damaged in a shipping centre or lost in transit so that the customer services representative can detail how to claim a replacement.
Call the Post Office UK to discuss a current account for free everyday banking or if you would like to take out an overdraft. For instance Post Office accountholders have a £5 limit if you are accidentally overdrawn in order to prevent any bank charges. Callers can also enquire about the date of any monthly pension or benefit payments that are paid into their account.
Calls to the customer service number will be charged the standard per-minute rate for local calls from both mobile and landline telephones but you may be able to contact a representative for free if you are using any inclusive free minutes offered by your service provider. The Post Office customer service helpline is available 7 days a week with the opening hours of 8am-8pm Monday to Saturday and 9am-6pm Sunday.
Important Post Office Contact Numbers
|Post Office Department||UK Contact Number||Opening Hours|
|Post Office Customer Services||0345 600 3210||8am-8pm Monday to Saturday, 9am-6pm Sunday|
|Technical Support Helpline||0345 600 3210||8am-8pm Monday to Saturday, 9am-6pm Sunday|
|Post Office Textphone||0345 722 3355||24 hours a day, 7 days a week|
|Enquiries in the Welsh Language||0330 123 0389||8am-8pm Monday to Saturday, 9am-6pm Sunday|
Customers also have the option of finding the contact number for their local Post Office using the Online Branch Locator. After submitting your postcode you will be given the correct number to call along with the store’s closing times.
Email the Post Office
If you would like customer support from your computer then you can email any enquiries to the Post Office’s customer service email address at firstname.lastname@example.org.
Write to Them
Alternatively Post Office customers who are unhappy with the services provided by the company or by the Royal Mail delivery team can make a formal letter of complaint to be sent to Post Office Telecom Services, PO Box 14125, Selkirk, TD7 9AF, United Kingdom.