Virgin Media Contact Number: 0800 052 0422

Contact Virgin Media for free by calling their customer service freephone number 0800 052 0422 for general enquiries and landline & home broadband technical support.

Virgin Media are one of the largest telecommunications companies operating in the UK with a strong market share in landline, home broadband and digital television broadcasting services. You should call their general enquiries phone number 0800 052 0422 free of charge for enquiries related to your account and to upgrade your TiVo box or subscription. Additionally you can phone this helpline to find out their prices and join one or more of their services. Finally if you are an existing customer and you are dissatisfied with either their services or a member of their staff you should phone 0800 052 0422 to make an official complaint and to cancel your contract.

Billing enquiries – 0800 064 3777

Call Virgin Media for free on their freephone contact number 0800 064 3777 to make a bill payment and to check your up-to-date account balance. You should also call this number if you do not recognise a particular item on your itemised bill and you therefore believe that you have been overcharged for your service.

Technical support – 0345 454 1111

Contact Virgin Media on their dedicated technical support phone number 0345 454 1111 for troubleshooting advice for issues with your broadband WiFi signal, your landline and your television sound. You should report any service faults and damage to their infrastructure, for example wiring cabinets, by calling this helpline, where you can also request an engineer call-out to examine your issue. Additionally you can also rearrange a previously-arranged appointment if it is no longer convenient for you to be in at that time.

Virgin Mobile – 0345 600 0789

Phone Virgin Media if you are a mobile customer by calling their official contact number 0345 600 0789 for pay-as-you-go & pay monthly enquiries, to report a lost or stolen phone and to request an unlock code (PUK) if you have forgotten your PIN code. You should also call this helpline to upgrade your phone or to change your tariff.

Home Mover Helpline – 0345 141 0111

If you are moving home and you wish to transfer your Virgin Media services to your new address please phone their home-mover contact number 0345 141 0111 to move your broadband, landline and television services to your new address. Additionally you can call this number to reschedule your home mover engineer appointment if you have changed the dates of your move.

All known Virgin Media phone numbers

Department Contact Number
Customer services 0800 052 0422
Technical support 0345 454 1111
Virgin Mobile 0345 600 0789
Billing enquiries 0800 064 3777
Home mover helpline 0345 141 0111

Write to Virgin Media

You can also make your enquiries & feedback comments to Virgin Media in writing so that you can refer to written correspondence in future by sending your letters to their official postal address:

Virgin Media Limited,
Bartley Wood Business Park,
Bartley Way,
RG27 9UP,
United Kingdom.