Anglian Water Contact Number – 0345 91 91 55

Call Anglian Water on their UK helpline 0345 91 91 55 for general enquiries relating to the company’s water supply or to pay a bill over the telephone with your card. Callers who are moving house but would like to keep on their Anglian water supply can also ask how to do so using the above contact number.

About Anglian Water

Anglian Water is a UK based company that provides drinking water to the East of England including the counties of Buckinghamshire and Suffolk. Anglian Water also provides drainage (and sewerage) to a wider area stretching from the River Humber in the North to the River Thames in the South of the United Kingdom. Anglian Water came joint-first in Ofwat’s Service Incentive Mechanism Annual Report 2012/13 for customer satisfaction meaning that callers using this number should receive the appropriate feedback for each of their enquiries.

General Enquiries – 0345 91 91 55

 Contact Anglian Water’s UK team for general enquiries 0345 91 91 55 whether you need to discuss any problems with your sewerage systems or require assistance taking a reading from your water meter with a customer service advisor. Alternatively you can be referred to a specialist team in any of Anglian Water’s departments if you are unsure of which number to call.

Callers can use the Anglian Water helpline if they wish to discuss their latest water bill therefore meaning that queries regarding setting up a direct debit to making an online payment can be made using one number. For instance callers may wish to enquire how to pay an outstanding bill if they are moving home to an area where they will no longer qualify for Anglian’s water supply. Callers can also ask an Anglian Water customer services representative how to set up a payment scheme if they are in debt with the company.

Calls to Anglian’s 03 general enquiries number will not be free of charge but cost the typical rate from either landlines or mobiles. However your call may qualify for a free inclusive minutes deal depending on your service providers.

The Anglian Water number for general enquiries is available 8am-8pm weekdays and 9am-1pm Saturdays. Anglian’s customer service team are unable to take calls on Sundays and UK Bank Holidays.

Reporting a Leak – 0800 771 881

Call Anglian Water’s freephone for reporting a leak 0800 771 881 as soon as you have noticed the problem so that a representative can tell you what to do when faced with an emergency. For instance, the Anglian Water representative can arrange a plumber to fix your drains and reestablish a sewer connection or even provide an engineer to help take a leak test. You should call this number in the case of a leak that has flooded your home with water so that a representative can inform you of the best way to claim insurance on any contents or building expenses.

It is also advised you contact Anglian Water’s leak team if you can smell sewage in your house before plumbing services can be sent to your UK address.

Anglian Water’s UK number for reporting a leak is completely free of charge when calling from both landlines and mobiles. Furthermore, the Anglian Water leak helpline is open 24 hours a day, 7 days a week as it aims to help customers whatever the time of their emergency.

All Anglian Water Numbers Together

Anglian Water Department UK Contact Number Opening hours
Billing and General Enquiries 0345 91 91 55 8am-8pm Monday to Friday, 9am-1pm Saturday
Water Supply and Sewerage Service Queries and Emergencies 0345 145 145 24 hours a day, 7 days a week
Reporting a Leak 0800 771 881 24 hours a day, 7 days a week
Having Problems Paying your Bill 0800 169 3630 8am-8pm Monday to Friday, 9am-1pm Saturday
To Make a Card Payment on Anglian Water’s Automated Service 03450 268 926 24 hours a day, 7 days a week
Language Line 03457 91 91 55 24 hours a day, 7 days a week
Minicom 0800 917 5901 24 hours a day, 7 days a week
Bogus Caller Helpline 0800 145 145 24 hours a day, 7 days a week
Meter Installation Helpline 0345 850 5852 8am-8pm Monday to Friday, 9am-1pm Saturday
Builders and Developers 0345 60 66 087 9am-4:30pm Monday to Thursday, 9am-4am Friday
Hartlepool Water 01429 858 050 24 hours a day, 7 days a week

Other Ways to Get in Touch

Email Anglian Water

Customers who would prefer to make any enquiries to Anglian Water via the web can do so using an online form. Alternatively, you can email Anglian Water directly using their UK customer services address.

Write to Them

If you’d prefer to send a letter to Anglian Water then send a letter to Anglian Water, PO BOX 4994, Lancing, BN11 9AL, United Kingdom.