Contact Cineworld on their customer service phone number 0333 003 3444 for general enquiries about upcoming films, to book a ticket, to renew your Unlimited membership card and to make a complaint about a poor screening.
Customer services – 0333 003 3444
Phone Cineworld on their customer service contact number 0333 003 3444 for general enquiries about their cinema screenings including upcoming film releases, full timetable of showings and snack policy. You may also phone this helpline to renew your existing Unlimited membership card which entitles you to a monthly discount on cinema tickets.
Moreover if you experienced an unsatisfactory trip to a Cineworld cinema due to poor video quality, sound issues, unsanitary conditions or staff rudeness you may call this helpline to file a formal complaint. Similarly if you suspect that staff are letting underage customers view films which have been deemed unsuitable for their age group you can call this helpline to report their misconduct.
Calls to Cineworld customer services are charged at conventional local rates set by your provider, however you can avoid paying these fees if you get the use of inclusive minutes as part of your tariff.
Ticket booking helpline – 0871 200 2000
Phone the Cineworld booking helpline using the contact number 0871 200 2000 (13p/min + your operator’s access charge) to book a ticket for a film showing. However please be aware that this is a high-rate business telephone number which is typically charged at 13p per minute plus an access charge which is usually substantially higher for mobile customers. Therefore if you wish to avoid these charges you should consider booking your Cineworld ticket online, at a self-service machine or at a desk at your local cinema.
Cineworld contact numbers
| Department | Phone number |
|---|---|
| Customer services | 0333 003 3444 |
| Ticket booking helpline | 0871 200 2000 (13p/min + access charge) |
Write to Cineworld
Customers can write to Cineworld with general enquiries about their UK cinemas by either using their email address customer.services@cineworld.co.uk or by posting a letter directly to their head office:
Cineworld,
8th Floor, Vantage London,
Great West Road,
Brentford,
TW8 9AG,
United Kingdom.