Call Equifax UK’s freephone phone number 0800 014 2955 for general enquiries regarding the company’s credit checking service or if you would like to contact a representative for assistance with your report.
Equifax is an American consumer credit reporting agency that is considered one of the three largest agencies in the country yet also provides worldwide services with operations in Canada and the United Kingdom. Equifax collects and maintains information on over 800 million consumers and 88 million businesses across the globe.
Customer Service Helpline – 0800 014 2955
Call Equifax customer service freephone number 0800 014 2955 to contact a representative about the range of credit checking services available for both consumers and businesses. For instance callers can ask the Equifax advisor how to claim for a free trial before making a credit report online. Alternatively callers can query how to perform a free credit check as part of their monthly subscription to Equifax. You can also contact Equifax customer services on their local rate number 0333 321 4043 but this call will charged as only the 0800 line offers a freephone service.
Call Equifax UK customer services if you have taken an online credit report and would like to improve your score as the representative is also able to offer financial advice before assisting with increasing your rating. Additionally customers who log in to MyEquifax can receive a monitoring service that informs you when your score falls beneath a certain level so that you are not left ineligible for credit.
Callers to the Equifax customer care team should be prepared to discuss any of their enquiries with the representative as the company does not run a UK call centre with multiple departments but a single helpline. Therefore you can enquire about credit reports while also asking about how to act upon a transunion dispute.
You can also call Equifax’ freephone number if you are a UK government fraud investigator that would like to use the company’s advanced credit record services in the case of suspected suspicious activity by a consumer. However most customers will only have the authority to ask the Equifax customer care representative about their own credit identity meaning that they should ask for any information available on the company’s UK database relating to their own purchases or financial commitments.
Calls to the Equifax 0800 customer service helpline are completely free of charge from both mobiles and landlines. You can only contact the Equifax customer service helpline between 8am-8pm Monday to Sunday as the company updates their information database overnight.
Other Ways to Contact Equifax UK
If you are unhappy with the credit checking services provided by Equifax or with the conduct of a specific member of staff then you can send a formal complaint to the UK email address Complaints@equifax.com.
Write to Them
You may wish to send any written enquiries to Equifax UK’s customer care centre at, Customer Relations, Equifax, PO Box 10036, Leicester, LE3 4FS, United Kingdom.