British Airways Contact Number – 0344 493 0787

Call the British Airways (BA) UK customer relations helpline 0344 493 0787 to speak to a representative about flight bookings to both international and domestic locations. 

About British Airways

British Airways (often shortened to BA) is the largest airline in the United Kingdom with hubs in both London Gatwick and London Heathrow airports. British Airways serves over 160 destinations across the globe with flights in its mostly UK-built fleet of aircraft.

British Airways Customer Service – 0344 493 0787

Contact British Airways’ UK customer service number 0344 493 0787 for all enquiries regarding flights such as those about check in times or even the cheapest route to a destination. The British Airways customer service representative is able to provide information regarding your booking if the arrival or destination time has changed regardless of whether it is an international flight or not. Furthermore callers who are unsure of their excess baggage can ask about the allowance before check in. Those who would like a refund for their bookings (including flights and Executive Club charges) can enquire with the customer service advisor about the best way to claim for compensation. Their specially-trained team of advisors can also process any complaints you have about the airline or the conduct of a specific member of staff.

British Airways customers with dietary requirements can request a special meal on their flights when calling the customer services helpline. Additionally the BA customer service representative will be able to detail any disability services for callers with accessibility queries.

The British Airways customer relations helpline is open from 9am-6:15pm Monday to Friday, 9am-5pm weekends but only provides a call back service on Sundays. The BA helpline runs an 03 number meaning that calls are charged the standard local rate from both landlines and mobiles yet may be free if your service provider offers an inclusive free minutes deal.

Online Enquiries – 0344 493 0787

Contact the British Airways UK team for online enquiries 0344 493 0787 if you would like to report any issues you are having with the airline’s Internet payment or booking system. It should be noted that callers are required to select option 3 to get through to the BA online enquiries department.

Callers who would like to check in online before a flight can ask the representative about which documents or booking references are needed to do so. Furthermore callers unsure about which payment method (such as avios air miles or a credit/debit card) they can use should use the customer support contact number.

Additionally British Airways customer advisors can update callers about the status of an existing reservation made online while also adding seats to a flight they have booked whether for a business trip or holiday abroad.

The British Airways online enquiries helpline is open from 6am-8pm Monday to Sunday, including some UK holidays. Calls to the BA online support line will charge the standard rate for geographical calls from either a landline or mobile yet may be free if made under an inclusive free minutes scheme.

All British Airways Contact Numbers

British Airways Department UK Contact Number Opening Hours
Customer Relations 0344 493 0787 9am-6:15pm Monday to Friday, 9am-5pm weekends but call back service on Sundays only
Baggage Claims 0344 493 0787 – option 3 followed by option 2 9am-6:15pm Monday to Friday, 9am-5pm weekends but call back service on Sundays only
Changes to an Existing Flight Booking 0344 493 0787 – option 1 6am-8pm Monday to Sunday
Delayed Baggage Helpline 0344 493 0785 6am-8pm Monday to Sunday
Check your Flight Status 0344 493 0777 Automated System Available 24 hours, Agents available 6am-8pm Monday to Sunday
Group Travel Bookings Enquiries 0344 493 0765 8:30am-5pm Monday to Friday
Seating and Baggage Enquiries 0344 493 0787 – option 3 6am-8pm Monday to Sunday
New Bookings and Price Enquiries Helpline 0844 493 0787 (7p/min + access charge) – option 2 7:30am-21:45pm Monday to Sunday
Other Enquiries including Advanced Passenger Information (API) 0344 493 0787 – option 3 6am-8pm Monday to Sunday
Refunds for Flight Bookings 0344 493 0797 6am-8pm Monday to Sunday
Refunds for Hotel or Car Rental Bookings 0344 493 0787 – option 1 7:30am-8pm Monday to Sunday
Help with Special Meals and Name Corrections 0344 493 0787 – option 3 6am-8pm Monday to Sunday
Travelling with a Disability 0344 493 0787 – option 3 6am-8pm Monday to Sunday
If you have a Hearing or Speech Impairment 0845 700 7706 (7p/min + access charge) 6am-8pm Monday to Sunday
Online Support Helpline 0344 493 0787 – option 3 6am-8pm Monday to Sunday

Write to BA

You may wish to send a letter to BA if you are making a formal complaint and can do so by writing to British Airways Plc. Waterside, PO Box 365 Harmondsworth, UB7 0GB, United Kingdom.

Tweet British Airways

Perhaps the quickest way to get your enquiry answered is to tweet BA on their Official Twitter account.