Call Aviva UK’s customer service department 0800 068 6800 in order to make enquiries about the range of insurance policies provided by the company. Customers can discuss Aviva’s travel insurance polices when travelling both abroad and in the UK while enquiring about pensions or even car cover.
About Aviva
Aviva is a British multinational company that is the largest general insurer while being a leading pensions provider in the UK. Although Aviva’s headquarters are in London, the company provides insurance to around 33 million customers across 16 countries across a variety of services. For instance Aviva provides protection for cars, homes (including contents) among having large health insurance departments.
Customer Services – 0800 068 6800
Contact Aviva’s UK freephone customer services team 0800 068 6800 if you are unsure which of the many insurance departments to call so that you can be directed accordingly. Therefore callers that have taken our health insurance with Aviva can be forwarded to the relevant UK advisor whether they are looking to cancel their policy or make a claim. Callers may also be unsure of which Aviva travel insurance number to call as claims for trips with an international destination use a different helpline than if you are travelling in the UK.
Callers who are having trouble taking out a quote online (whether for the cost of insuring a car or even pet) will be able to discuss the details of their problem with an Aviva advisor. The Aviva UK customer service team also provides technical support that ranges from helping with issues logging into an online account to assisting customers who are switching their pensions from a post office to a bank.
Calls to Aviva UK’s customer service department are completely free of charge from both landlines and mobiles. The Aviva helpline is open to take general enquiries from 8am-8pm during the week, 8:30am-5pm Saturdays and 10am-4pm Sundays. Aviva’s UK customer helpline is open on bank holidays so that customers can contact the team during the hours of 10am-4pm.
Aviva Car Insurance Customer Services – 0345 307 8581
Contact Aviva UK’s car insurance advisors 0345 307 8581 to enquire about taking out a quote if you are a new customer or how to make a claim on your policy as an existing customer. The Aviva car customer service team can direct you to a specialist department if they are unable to resolve your query as there are many separate helplines for auto cover (such as a number for short-term car insurance or different vehicles including motorbikes). If you wish to cancel your existing Aviva car insurance policy then a customer services representative will also be able to put you through to the relevant advisor.
Aviva’s UK-based car insurance customer service helpline charges the standard per-minute rate from both landlines and mobiles for local calls. The Aviva line is open from 8am-8pm Monday to Friday during the week but only 8:30am-5pm Saturdays. Aviva’s car insurance customer service team takes calls from 10am-4pm Sundays and Bank Holidays.
All Known Aviva Contact Numbers
| Aviva Department | UK Contact Number | Opening Hours |
|---|---|---|
| Customer Services | 0800 068 6800 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Car Customer Services | 0345 307 8581 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Car Insurance New Claims | 0345 030 8860 | 9am-5pm weekdays |
| Car Insurance Existing Claims | 0345 030 6925 | 24 hours a day, 7 days a week |
| Cancel a Car Insurance Policy | 0345 307 8587 | 9am-5pm weekdays |
| Short Term Car Insurance New | 0345 005 0944 | 9am-5:30pm |
| Motorcycle Insurance Customer Services | 0345 307 8583 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Bike Insurance New Quotes | 0800 051 2691 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Motorbike Insurance Claims | 0345 030 6921 | 24 hours a day, 7 days a week |
| Van Insurance Customer Services | 0345 307 8582 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Van New Quotes | 0800 051 2567 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Van Claims | 0345 030 6968 | 8am-6pm weekdays |
| Cancel a Car Insurance Policy | 0345 307 8588 | 9am-5pm weekdays |
| Aviva Breakdown Cover | 0800 051 3927 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Roadside Assistance | 0800 015 5755 | 24 hours a day, 7 days a week |
| Home Insurance Customer Services | 0345 307 8585 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Home Insurance New Quotes | 0800 051 4037 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Home Insurance Claims | 0345 030 6945 | 24 hours a day, 7 days a week |
| Cancel an Aviva Home Insurance Policy | 0345 307 8589 | 9am-5pm weekdays |
| Home Energy Customer Services | 0800 056 3392 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Home Energy Claims and Complaints | 0345 300 3346 | 24 hours a day, 7 days a week |
| Aviva Annuities New Policies | 0800 3012 9600 | 9am-6pm Monday to Friday, 9am-2pm Saturdays |
| Manage Your Annuities Plan | 0800 058 6800 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Aviva Pensions General Enquiries | 0800 068 6800 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Aviva Equity Release Information | 0800 046 2734 | 9am-5:50pm weekdays |
| Manage Your Equity | 0800 158 4177 | 9am-5pm Monday to Friday |
| Aviva Existing Income Drawdowns Customers | 0800 015 1142 | 9am-5pm Monday to Fridays |
| New Income Drawdowns Customers | 0808 101 0888 | 9am-5am Monday to Friday |
| Income Drawdowns Complaints | 0800 101 0888 | 9am-5pm Monday to Friday |
| Over 50s Life Insurance General Enquiries | 0800 068 6800 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Income Protection Claims | 0800 158 3105 | 8:30-5:30pm Monday to Friday |
| Manage Your Aviva Income Protection Policy | 0800 158 3119 | 8:30-5:30pm Monday to Friday |
| Aviva Investment Bonds General Enquiries and Valuations | 0800 096 3530 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Savings & Investments and ISA Enquiries | 0800 051 2003 | 9am-5pm Monday to Friday |
| Endowment General Enquiries | 0800 953 1777 | 9am-5pm Monday to Friday |
| Defined and Structured Returns Fund | 0800 051 2003 | 9am-5pm Monday to Friday |
| Aviva Travel Insurance Customer Services | 0345 307 8586 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Travel Insurance New Quotes | 0800 051 4607 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
| Travel Insurance Medical Emergency Claims Abroad | +44 1603 208 044 | 24 hours a day, 7 days a week |
| Travel Insurance Non-Emergency Claims Abroad | +44 1603 603 716 | 24 hours a day, 7 days a week |
| Travel Insurance Non-Emergency Claims in the UK | 0345 030 6983 | 24 hours a day, 7 days a week |
| Aviva Accidental Death Insurance New Quotes | 0800 051 8998 | 9am-5pm Monday to Friday |
| Aviva Accidental Death Insurance Claims | 0800 051 5157 | 9am-5pm Monday to Friday |
| Manage Your Aviva Accidental Death Insurance Policies | 0800 158 3993 | 9am-5pm Monday to Friday |
| Accidental Permanent Injury Insurance New Quotes | 0800 051 8998 | 9am-5pm Monday to Friday |
| Accidental Permanent Injury Insurance Claims | 0800 051 5175 | 9am-5pm Monday to Friday |
| Manage Your Accidental Permanent Injury Insurance Policies | 0800 158 3993 | 9am-5pm Monday to Friday |
| Personal Accident Family Plan New Quotes | 0800 051 8998 | 9am-5pm Monday to Friday |
| Personal Accident Family Plan Claims | 0800 051 5175 | 9am-5pm Monday to Friday |
| Manage Your Personal Accident Family Plan Policy | 0800 158 3993 | Manage Your Personal Accident Family Plan Policy |
| Hospital Cash Plan New Quotes | 0800 051 8998 | 9am-5pm Monday to Friday |
| Hospital Cash Plan Claims | 0800 051 5175 | 9am-5pm Monday to Friday |
| Manage Your Hospital Cash Plan Policy | 0800 158 3993 | 9am-5pm Monday to Friday |
| Aviva Head Office | 020 7283 2000 | 8am-8pm Monday to Friday, 8:30am-5pm Saturdays, 10am-4pm Sundays and Bank Holidays |
Other Ways to Get in Touch
If you’d prefer to make your enquiry online then fill out a contact form on Aviva’s website before receiving a reply within 72 hours www.aviva.co.uk/contact-us/email/
Send your written enquiries to Aviva’s UK head office: Aviva plc, St Helen’s, 1 Undershaft, London, EC3P 3DQ, United Kingdom.
Email Your Insurance QueriesYou can send an email straight to Aviva’s UK general enquiries helpdesk using helpdesk@aviva.co.uk