Amazon UK Contact Number – 0800 496 1081

Call the free Amazon UK customer services number 0800 496 1081 for queries relating to the purchases you have made with the online retailer. Callers can discuss orders made on the kindle store or on the Amazon UK website.

About Amazon

Amazon is the largest internet-based retailer in the world based off its total sales and as of 2016 it is the fourth most valuable public company across the globe.

Amazon started out in Seattle in 1994 as an online bookstore but has since diversified to sell electronics and clothing among the goods available across its many departments. The site has also begun selling its own consumer electronics such as Amazon Kindle e-readers and the Amazon Echo meaning that customers looking to discuss these products can do so when using the customer service number.

Amazon Customer Services – 0800 496 1081

Call the freephone Amazon customer services number 0800 496 1081 to speak to a representative who is able to answer queries about any orders you have made online. For instance, if you are enquiring about refunds then a customer service advisor can discuss the returns process. Amazon UK can also inform you of what to do if an item is missing which should usually result in the product being sent out again for free once you have given your order number. Additionally if you would like to launch a seller dispute about an undelivered item or lack of payment then you can call this customer care team.

By calling the UK customer service number, you can get in touch with Amazon logistics so that you can use the order tracker to keep up to date with the location of any deliveries. Callers can also request that Amazon deliver their purchases on certain days if they are unavailable to pick up their goods from a delivery centre or from a replacement address (usually a neighbor).

Callers can also discuss their membership with Amazon Prime meaning that a representative will be able to respond to queries about to the next-day delivery service while also answering any questions about Prime Video. For instance if you are having trouble making the annual or monthly payments to your Prime subscription, the customer service advisor will be able to process a cancellation to the service. Callers can also use the helpline for technical difficulties such as broken download links when using Amazon Music or when having trouble logging into their accounts.

Any queries regarding updating your Amazon UK contact details can be made when calling this number. Therefore the customer service will be able to assist you if you a wishing to update your delivery address or make a change to your payment information such as the card registered to your account.

Amazon Kindle e-reader – 0800 496 2449

Contact the Amazon Kindle team on 0800 496 2449 for all general enquiries relating to your e-reader that may include queries about accidental purchases. For instance, the Amazon Kindle representative should be able to process a refund but only within 14 days of downloading the book to your e-reader.

Callers may also be wishing to discuss how to purchase a Kindle e-reader (or any of Amazon’s devices including the Fire stick or the Echo) with the representative. Normally, orders are made online by using Amazon’s website but can also be made by telephone once you have detailed your payment details along with your preferred item.

Amazon UK is free to phone on either the customer service or Kindle e-reader helpline. The UK-based Amazon call centres have the opening hours of 6am-12am, Monday to Sunday.

Amazon UK Contact Numbers – at a glance

Amazon UK Department UK Contact Number Opening Hours
Customer Services 0800 496 1081 6am-12am, Monday to Sunday
Kindle Enquiries 0800 496 2449 6am-12am, Monday to Sunday

Other Ways to Get in Touch with Amazon

Social Media

There are many ways to get in touch for customers active on social media. For instance, you can send a message to Amazon on their official UK Facebook page

Amazon also has a support team that is able to respond to your tweets on their official Twitter ‘help’ account:

Write to Amazon

You can also write a letter detailing your enquiries to its UK-based customer service centre when using the following address: Amazon customer services, 1-9 The Grove, Slough, SL1 1QP, United Kingdom.