Contact Groupon UK on their helpline number 020 3510 0444 to speak to a customer service advisor about any purchases you have made or to track an existing order.
Groupon – Who Are They?
Groupon is an American e-commerce marketplace that connects subscribers with local merchants in order to sell activities and goods online. The company has operations in the UK where it offers varying deals and discounts to British customers depending on their postcode.
Groupon Customer Services – 020 3510 0444
Call Groupon UK customer services number 020 3510 0444 to speak to an advisor about any of your orders made using the online marketplace. Callers can ask the Groupon customer service representative about any purchases they have made or to enquire about how to claim for a refund. For instance if your Groupon purchase relates to a non-material good such as an e-ticket for an event or meal then you will have to provide the representative with an order number alongside a digital receipt to receive your refund. Additionally, it should be noted that if you would like a refund on any Groupon purchase then you must contact the customer service representative during the offer period stated in the item’s online description.
Alternatively, if your item has not been delivered by the expected date then the Groupon representative can assist arranging tracking updates for qualifying orders meaning that you will then receive notifications throughout the courier process. Furthermore, in the case of lost goods the Groupon representative can instruct you how to claim for a replacement item.
Callers to the Groupon UK customer services number can also receive online support if they are having difficulty logging into their account or would like to cancel an order. If you have forgotten your Groupon ID then the customer service advisor will be able help reset your online details. Furthermore the customer services representative is able to answer any questions about the ‘my account’ section of the website such as what to do if there is a missing item from the ‘my purchased Groupons’ dropdown list.
The Groupon representative also provides support for merchants meaning that local businesses can receive advice on how to promote their products on the website. The merchant support representative will detail the seller rates including how much commission is taken for each purchase even after the online discount is applied.
You can also contact the Groupon customer services representative to make a complaint if you are unhappy with an item or the service provided by the company.
The Groupon customer service helpline operates a 02 number meaning that calls will be charged the standard geographical per-minute rate but may be free if made under an inclusive free minutes tariff. You can contact Groupon UK during their opening hours of 8am-8pm Monday-Friday but as wait times are longer during the morning, it is recommended that you call between 12pm-6pm.
All Groupon Contact Numbers Together
|Groupon Helpline||UK Contact Number||Opening Hours|
|Groupon Customer Service||020 3510 0410||8am-8pm Monday to Friday|
|Groupon International Contact Number||+44 203 510 0444||8am-8pm Monday to Friday|
|Business Enquiries||020 3510 2248||8am-8pm Monday to Friday|
|UK Head Office||020 3510 2373||8am-8pm Monday to Friday|
Other Ways to Get in-touch
If you would prefer to send an email to Groupon rather than to contact them via telephone then you have a choice between two addresses. Email Groupon UK’s customer care team firstname.lastname@example.org for general enquiries about any of your orders or contact email@example.com for any questions about the company’s social media accounts.
You can also receive customer support by using the Groupon online form for enquiries. Once you have described your issue then the Groupon web portal will direct you to a relevant FAQ response.
Write to Them
Alternatively Groupon customers can send written enquiries to the company’s UK head office address, Seal House, 1 Swan Lane, London, EC4R 3TN, United Kingdom.