Halifax Contact Number – 0345 720 3040

Call Halifax on their UK contact number 0345 720 3040 for general enquiries about the bank’s accounts or insurance policies as either a new or existing customer.

About Halifax

Halifax is a British bank that operates as a trading division of Bank of Scotland but in itself is a subsidiary of Lloyds Banking Group. Halifax is the biggest provider of residential mortgages in the United Kingdom but also provides a range of other banking products and insurance policies to millions of customers across the country.

Bank Account General Enquiries – 0345 720 3040

Contact Halifax UK’s department for bank account enquiries 0345 720 3040 to discuss the products and services available. Both new and existing customers can ask the Halifax representative about the range of bank accounts provided using the general enquires contact number. For instance new customers are able to discuss the application process for current accounts while existing customers can report any issues they are having with any of Halifax’ banking products. If you already have a current account with Halifax but would like to discuss additional credit services then you can enquire about the mortgage or loan application process with the bank accounts representative but may be directed to a specialist department to do so. If you meet the eligibility criteria for Halifax’ credit products then you can discuss loan amounts along with rates such as a fixed APR with the mortgage customer service advisor. Additionally any callers who would like to report a change of address can update their account details before asking the representative for the location of their nearest Halifax branch.

Callers with an existing Halifax account can report a lost or stolen card but may also be forwarded to a specialist helpline where they can request a replacement to be sent to their home address. Additionally you should call the Halifax account general enquiries helpline if you have a problem with your Internet banking so that you can receive assistance when getting online. The Halifax customer services advisor can help reset your security details so that you can log in to your online account safely. If you are unhappy with the banking products or services provided by Halifax or with the conduct of a specific member of staff then you can ask the customer service representative to direct you to the complaints department.

Calls to the Halifax bank accounts helpline are charged the standard local per-minute rate from both landlines and mobiles but may be free of charge if made using inclusive free minutes offered by your telephone service provider. The Halifax general enquiries helpline has different opening hours depending on whether you are a new or existing customer. Therefore new customers can contact a Halifax bank account representative from 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday whereas existing customers can call the helpline 24 hours a day, 7 days a week.

Home Insurance – New Customers – 0800 500 3973

Call Halifax UK’s freephone home insurance helpline 0800 500 3973 if you are a new customer looking for a quote on the cost of protecting your house or flat in the case of an incident. Callers can ask about the home policies available with Halifax meaning that they can discuss building insurance while also asking about the cost of contents cover. Your Halifax home insurance quote will depend on factors such as the value of your home and the numbers of rooms in your property. However if you already have a home insurance policy provided by Halifax then you should ask to be directed to the claims department for your specific policy to discuss how to receive your compensation pay out.

Halifax provides a variety of cover meaning that you can also discuss protection for your car or health insurance when speaking to the representative but may be directed to the relevant helpline. Furthermore callers can enquire about the Halifax car plan extra policies while setting up their home insurance with the customer care representative.

The Halifax home insurance new customer helpline operates a freephone 0800 number meaning that all calls are completely free of charge from both landlines and mobiles. The opening hours for the Halifax home insurance helpline are 8am-8pm Monday to Friday and 8am-4pm Saturday.

All Halifax Numbers Together

Halifax Department UK Contact Number Opening Hours
Bank Account General Enquiries 0345 720 3040 For New Customers – 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday. For Existing Customers – 24 hours a day, 7 days a week
Bank Account General Enquiries from Abroad +44 113 242 1984 For New Customers – 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday. For Existing Customers – 24 hours a day, 7 days a week
Savings General Enquiries 0345 726 3646 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday
Savings General Enquiries from Abroad +44 113 242 2005 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday
Mortgages Helpline 0345 850 3705 8am-8pm Monday to Friday, 9am-4pm Saturday
Credit Card General Enquiries 0345 944 4555 24 hours a day, 7 days a week
Credit Card General Enquiries from Abroad +44 1733 573 189 24 hours a day, 7 days a week
Credit Card Application Enquiries 0800 028 3258 8am-10pm Monday to Friday, 8am-7pm Saturday to Sunday
Repayment Cover Helpline 0345 605 1150 8am-10pm Monday to Friday, 8am-7pm Saturday to Sunday
Card Care 0844 871 5408 24 hours a day, 7 days a week
Personal Loans Helpline for Customers with agreements starting with ‘100,’ ’77,’ or ‘7.’ 0345 604 7292 8am-10pm Monday to Sunday
Personal Loans Helpline for Customers with agreements starting with ’84,’ or ’15.’ 0345 724 3444 – option 2 then option 2 8am-8pm Monday to Friday, 8:30am-6pm Saturday, 9:30am-5:30pm Sundays
New Personal Loan Applications 0345 724 3444 – option 2 8am-8pm Monday to Friday, 8:30am-6pm Saturday, 9:30am-5:30pm Sundays
Halifax Car Plan Extra +44 333 202 7967 9am-6pm Monday to Friday
Existing Home Insurance Customers – Policies beginning with ‘HDA’ – General Enquiries and Renewals 0345 604 6532 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HDA’ – Claims 0345 604 6619 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HDA’ – 24-hour Emergency Homeline 0345 601 2651 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HDA’ – Legal Helpline 0345 604 6509 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HAP’ – General Enquiries, Renewals and Claims 0345 300 5178 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HAP’ – 24-hour Emergency Homeline 0345 601 2651 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HAP’ – Legal Helpline 0345 604 6509 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HIA’ – General Enquiries, Renewals and Claims 0345 604 6531 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HIA’ – 24-hour Emergency Homeline 0345 601 2651 8am-6pm Monday to Friday, 9am-1pm Saturdays
Existing Home Insurance Customers – Policies beginning with ‘HIA’ – Legal Helpline 0345 604 6509 8am-6pm Monday to Friday, 9am-1pm Saturdays
Any other Home Insurance Policy – General Enquiries, Renewals and Claims 0345 600 6001 8am-6pm Monday to Friday, 9am-1pm Saturdays
Any other Home Insurance Policy – 24-hour Emergency Helpline 0345 602 7307 8am-6pm Monday to Friday, 9am-1pm Saturdays
Any other Home Insurance Policy – Legal Helpline 0345 603 2254 8am-6pm Monday to Friday, 9am-1pm Saturdays
Home Insurance – New Customers 0800 500 3973 8am-8pm Monday to Friday, 8am-4pm Saturday
Car Insurance – New Customers 0330 018 9539 8am-9pm Monday to Friday, 9am-5pm Saturdays and Bank Holidays, 10am-4pm Sundays
Existing Car Insurance Customers – Renewal Queries 0344 209 0471 8am-9pm Monday to Friday, 9am-5pm Saturdays and Bank Holidays, 10am-4pm Sundays
Car Insurance Claims 0344 209 0472 24 hours a day, 7 days a week
Car Windscreen Repairs and Claims 0330 018 1889 24 hours a day, 7 days a week
Travel Insurance – Policies taken out on or before 22nd November 2015 0345 307 3801 8am-8pm Monday to Saturday, 9am-5pm Sunday
Travel Insurance – Policies taken out before 22nd November 2015 0345 604 9839 8am-8pm Monday to Saturday
New Travel Insurance Customers 0345 307 3801 8am-8pm Monday to Saturday, 9am-5pm Sunday
Pet Insurance 0845 850 0265 8am-8pm Monday to Saturday, 9am-5pm Sunday
Protection Insurance 0345 600 1751 8:30am-6pm Monday to Friday, 9am-12:30pm Saturdays
Investment Product Enquiries 0345 835 5726 8am-5pm Monday to Friday, 9am-1pm Saturday
Manage Investments Purchased in Branch 0345 600 0169 8am-6pm Monday to Friday, 9am-12:30pm Saturday
Travel Money Queries 0345 246 0006 8am-10pm Monday to Friday, 10am-8pm Saturday and Sunday
Share Dealing Queries 0345 722 5525 8am-9:15pm Monday to Friday, 9am-1pm Saturday
Share Dealing Queries – from Abroad +44 113 270 1154 8am-9:15pm Monday to Friday, 9am-1pm Saturday
Online Banking Helpdesk 0345 602 0000 24 hours a day, 7 days a week
Online Banking Helpdesk – from Abroad +44 113 279 8302 24 hours a day, 7 days a week
Bereavement Help and Advice 0800 028 1057 24 hours a day, 7 days a week
Bereavement Help and Advice – from Abroad +44 113 366 0145 24 hours a day, 7 days a week
Lost and Stolen Cards 0800 015 15 15 24 hours a day, 7 days a week
Lost and Stolen Cards – from Abroad +44 113 242 8196 24 hours a day, 7 days a week
International Helpline for All Products and Services +44 113 242 2229 24 hours a day, 7 days a week
International Helpline for Online Banking +44 113 279 8302 24 hours a day, 7 days a week

Other Ways to Contact Halifax

Branch Locator

You can find out the location, contact number and email address of your nearest branch by filling out your postcode on Halifax’s online branchfinder.

Write to Halifax

Accountholders can also send their written enquiries to Halifax, PO Box 548, Leeds, LS1 1WU, United Kingdom but due to security reasons will not be able to receive responses about online banking by post.