Jobseeker’s Allowance Contact Number – 0800 055 6688

Call Jobcentre Plus UK’s freephone telephone number 0800 055 6688 to contact a DWP representative about new Jobseeker’s Allowance benefit claims.

What is Jobseeker’s Allowance?

Jobseeker’s Allowance is a benefit paid by the Government of the United Kingdom to people who are unemployed and are seeking work. JSA is administered by the Department of Work and Pensions to claimants who meet the eligibility requirements such as having a valid National Insurance Number or being over 18 years of age.

Jobcentre Plus helpline for new JSA Applications – 0800 055 6688

Call Jobcentre Plus UK freephone helpline number for new JSA applications 0800 055 6688 to ask a representative whether you are eligible to claim for the benefit. For instance you can only apply for JSA if you meet specific eligibility criteria meaning that if you are in full time education or over the state pension age you will not be able to make a claim. Callers can enquire about the rates for income-based JSA as means tested benefits have varying entitlement amounts. Furthermore the JSA advisor is able assist you with the application form before arranging an interview at your nearest Jobcentre. The Jobcentre plus representative will therefore inform you of what information is required during your JSA meetings while also advising you how to prove your right to work in the United Kingdom. Callers interested in a new JSA claim can ask how the Jobcentre will give CV advice before assisting with their job search so that they can continue looking for work in between meetings.

The Jobcentre plus helpline for new JSA applications operates a freephone number meaning that all calls are completely free of charge from both landlines and mobiles. The new JSA applications helpline is available to contact from 8am-6pm Monday to Friday.

Jobcentre Plus – Existing Claims General Enquiries – 0345 608 8545

Call Jobcentre plus helpline number for existing claims 0345 608 8545 for general enquiries about your JSA entitlement. For instance callers who claim JSA can ask what to do if they are unable to attend an upcoming Jobcentre meeting and will not be able to sign on. It is recommended that you inform the Jobcentre plus of your absence as missed meetings or late attendance can result in a sanction meaning that your JSA installment will not be paid out on the expected date.

Callers can also ask the Jobcentre plus representative about Universal Credit as the benefit will eventually replace income-based JSA entirely. Therefore if you are seeking work but are worried how Universal Credit could impact your future benefit claim then you should ask the Jobcentre plus representative to breakdown the potential changes to your entitlement amount.

The Jobcentre plus helpline for existing JSA claims general enquiries helpline charges the standard local per-minute rate for both landline and mobile phone calls. Furthermore, the opening hours for Jobcentre plus’ department for existing JSA claims are 8am-6pm Monday to Friday meaning that you will not be able to contact an advisor during weekends.

Hardship Payments Helpline – 0345 608 8545

Call the hardships payments helpline 0345 608 8545 for emergency financial assistance if your JSA payments have stopped. Callers can ask the Jobcentre plus advisor if they qualify for the grant but will have to show that they’ve tried to find the money from elsewhere such as borrowing it from a friend. If you have managed to prove your eligibility for hardship payments then you can be given a reduced amount (usually 60%) of your JSA to be spent on essentials such as rent, heating or food.

The hardship payments helpline operates a 03 number meaning that all calls charge the standard local per-minute rate from both landlines and mobiles yet could be free if you are using any inclusive free minutes offered by your service provider. The opening hours for the hardships payments helpline are 8am-6pm Monday to Friday.

All JSA Contact Numbers Together

JSA Department UK Contact Number Opening Hours
Jobcentre Plus helpline for new JSA Applications 0800 055 6688 8am-6pm Monday to Friday
Jobcentre Plus helpline for new JSA Applications – Textphone 0800 023 4888 8am-6pm Monday to Friday
Jobcentre Plus helpline for new JSA Applications – in the Welsh Language 0800 012 1888 8am-6pm Monday to Friday
Service Centre for ‘New Style JSA’ claims 0345 600 0723 8am-6pm Monday to Friday
Service Centre for ‘New Style JSA’ claims – Textphone 0345 600 0743 8am-6pm Monday to Friday
Service Centre for ‘New Style JSA’ claims – in the Welsh Language 0345 600 3018 8am-6pm Monday to Friday
Hardship Payments Helpline 0345 608 8545 8am-6pm Monday to Friday
Hardship Payments Helpline – Textphone 0345 608 8551 8am-6pm Monday to Friday
Hardship Payments Helpline – in the Welsh Language 0345 600 3018 8am-6pm Monday to Friday
Jobcentre Plus – Existing Claims General Enquiries 0345 608 8545 8am-6pm Monday to Friday
Jobcentre Plus – Existing Claims General Enquiries Textphone 0345 608 8551 8am-6pm Monday to Friday
Jobcentre Plus – Existing Claims General Enquiries in the Welsh Language 0345 600 3018 8am-6pm Monday to Friday
Universal Credit Enquiries 0345 600 0723 8am-6pm Monday to Friday
Universal Credit Enquiries – Textphone 0345 608 8551 8am-6pm Monday to Friday
Universal Credit Enquiries – in the Welsh Language 0345 600 0743 8am-6pm Monday to Friday

Apply for JSA Online

New claimants can apply for Jobseeker’s Allowance using the online JSA application form. Users can check their eligibility for JSA before filling in the relevant information in order to arrange a meeting at their nearest Jobcentre.

Write to JSA

If you have a complaint such as if you would like to appeal a sanction that has stopped your JSA payment then you can write to the DWP Head Office: Department for Work and Pensions, PO Box 50101, London, SW1P 2WU, United Kingdom.